Refund Policy

Sortstash offers a 30-day money-back guarantee. If you're not satisfied for any reason, contact support within 30 days of purchase for a full refund.

How to Request a Refund

You can request a refund in two ways:

• Email: support@sortstash.com
• Contact Paddle directly: paddle.net

Refunds are processed by Paddle, our payment provider, typically within 5-10 business days.

What We Need

When requesting a refund, please include:

• The email address used for your purchase
• Your order number (from your Paddle receipt)

EU Consumer Rights

If you are located in the European Union, you have additional rights under the Consumer Rights Directive, including a 14-day right to cancel. These rights are handled by Paddle as our merchant of record. For details, see Paddle's Buyer Terms.